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Merchant Processing


    A merchant processing audit involves an auditor scrutinizing a business’s process statements to ensure every processing fee aligns and is consistent with the fees stipulated in their agreement. A thorough merchant processing audit can uncover errors and report accordingly if the credit card processor took as much as an extra penny. Varying factors determine the method and amount of fees charged. Audit services help you to understand the expenses and possible savings.

    After receiving an initial data set comprised of merchant statements for the organizations merchant ID(s), Util communicates directly with the processor(s) to obtain related account data.

    In addition to the application of proprietary knowledge and methods, the following bullet points outline some of the steps performed throughout the detailed audit process:

    • Processing program type was identified; flat rate, tiered, or interchange plus.
    • 3rd party processing costs such as discount rate, per transaction and per authorization fees, monthly fixed costs, chargeback fees and other program costs were clarified.
    • Any unnecessary, multiple, or redundant fees were identified.
    • Interchange costs were reviewed to assure that each card type being accepted was passing the appropriate level of data to receive the best available pricing.
    • Cost basis was compared to multiple like-type accounts processing similar volume and transaction amounts within the client industry to assure cost is in line with market rates.

    Our Process



    Access 16 cost-saving solutions spanning 4 subcategories (Utilities, Contract Services, Financial Services, and Commercial Real Estate). There is often one, or more, areas in which we can aid our clients.



    Util Auditors deploys proprietary knowledge, methods, and superior technology to thoroughly analyze invoices and services for errors, anomalies, and inefficiency in billing. Clients can login to track the progress of each audit, at each location, in “real time” using our Client Portal.



    An interim report of findings can be downloaded at any time during the audit process through your uView™ Dashbard. A formal report of our audit recommendations is provided by Util Auditors on every audit project.



    Where some audit firms simply make recommendations, Util Auditors will assist you to implement the cost savings and obtain the refunds that we identify. We will act as your project lead, completing paperwork and compiling claim documents for your review that are required to realize the benefit of what we propose.



    As a contingency-based service we only invoice for cost savings and refunds if, and after, the client realizes them.

    Visually Track Your Cost Savings With Our Proprietary Client Portal.

    uView makes it easy to effectively assess your audit in real time, view detailed savings and analysis reports, approve/ decline recommendations and communicate with your live auditor.

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    Relevant Insights

    Services You Can Trust

    At Util Auditors, we are passionate about serving our clients, increasing operating efficiency and cutting costs. We treat each client the same to identify cost saving opportunities, and provide the absolute best solutions. It is this consistency and commitment that allows us to continuously exceed the expectations of our clients.

    We have provided cost reduction services as well as utility refunds to over 275 clients including Fortune 100 and 500 companies.

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